Information about personal data processed in connection with this website, enquiries and bookings at Casa de Santa Ana da Beira.
1. Data controller
Casa de Santa Ana da Beira · Manor House Accommodation · Portuguese tourism registration RNET 4922.
Operated by an individual proprietor, Portuguese tax number 185380514.
Rua Luciano Homem Ferreira, 11, 6270-133 Paranhos da Beira, Seia, Portugal.
Email: info@casadesantaanadabeira.com.
Telephone: +351 969 003 277 and +351 933 827 475.
Calls to the Portuguese mobile network. Your operator’s rates apply.
2. Data and purposes
Depending on the service requested, we may process your name, contact details, stay dates, number of guests, billing information and the information you provide so that we can respond to your enquiry. Identification data required by law is processed to fulfil the obligations applicable to accommodation providers.
This data is used to respond to enquiries and availability requests, manage bookings and stays, provide requested services, issue billing documents and meet legal obligations. Technical browsing data may be used for website operation and security and, subject to the applicable consent, to analyse website use.
3. Legal grounds for processing
Processing necessary for a booking or stay is based on steps taken before entering into a contract and on performance of that contract. Compliance with tax and other applicable legal obligations is based on the law. Website security and the prevention of misuse may be based on legitimate interests, with respect for individuals’ rights.
Where processing relies on consent, including promotional communications or non-essential cookies, that consent must be specific and can be withdrawn at any time. Sending an enquiry or simply browsing this website does not constitute consent to all commercial uses of your data.
4. Service providers and recipients
Bookings are managed using WuBook/Zak. Data needed to provide the services may be processed by hosting, communications, booking and other support providers within their respective roles, and by public authorities where required by law.
The Property does not sell or rent personal data. Third-party services embedded in the website, including the booking system and Google Maps, also provide their own privacy information. You may ask us for information about the recipients of your data and the safeguards applicable to any international transfers.
5. Retention
Data is retained for as long as needed for the purposes for which it was collected, to manage the relationship with the guest and to comply with applicable legal retention periods, particularly for tax and accounting purposes. The period depends on the data category and the obligation concerned.
Retention is not unlimited and does not depend solely on a request for deletion. Erasure requests may be subject to legal retention obligations or the need to establish or defend legal claims.
6. Your rights
Where provided by law, you may request access, rectification, erasure, restriction of processing and portability of your data, object to processing and withdraw consent previously given, without affecting the lawfulness of earlier processing.
To exercise your rights, contact us using the email address above. We may need to verify your identity. You may also lodge a complaint with the Portuguese data protection authority, CNPD.
7. Cookies and embedded services
Cookies are small files used by your browser. Strictly necessary cookies enable services requested by the user to function. Non-essential cookies, including analytics or advertising cookies, require the applicable consent.
You can accept, reject or adjust the categories available in the cookie notice and reopen preferences using the website’s consent button. You can also delete cookies through your browser settings. Rejecting non-essential cookies does not prevent access to the website’s content, although some third-party features may be limited.
Simply continuing to browse does not constitute consent. See the information in the preferences panel and the CNPD guidance on consent.
8. Security and updates
Appropriate technical and organisational measures are used to protect personal data. No transmission or storage system can guarantee absolute security. Please contact the Property with any question about your data or privacy.
This policy may be updated to reflect changes to services or applicable obligations. Please also read the Terms and Conditions.
Updated on 30 September 2026.
