Information about using this website, making a booking and staying at Casa de Santa Ana da Beira.
1. Property details and contact information
Casa de Santa Ana da Beira · Manor House Accommodation · Portuguese tourism registration RNET 4922.
Operated by an individual proprietor, Portuguese tax number 185380514.
Rua Luciano Homem Ferreira, 11, 6270-133 Paranhos da Beira, Seia, Portugal.
Email: info@casadesantaanadabeira.com.
Telephone: +351 969 003 277 and +351 933 827 475.
Calls to the Portuguese mobile network. Your operator’s rates apply.
2. Bookings and confirmation
You can book through the website’s booking system or directly with the Property. Before confirming, check the dates, number of guests, room, total price, included services and conditions of your chosen rate.
An enquiry or availability request is not a confirmed booking. Keep your booking confirmation and the conditions provided to you. The information you supply must be accurate and up to date.
3. Prices, payments and additional services
Prices depend on the dates, occupancy and accommodation option. The applicable price is the one shown during booking or in the offer sent directly by the Property. Room rates advertised on this website include continental breakfast and VAT.
Check any additional services and their charges before confirming. Payment methods, deadlines and any guarantees are those stated in your booking conditions. Under the standard policy currently shown in the booking system, the full amount is charged eight days before arrival.
4. Cancellations, changes and refunds
The conditions of the rate selected and confirmed in your booking apply. Under the booking system’s standard policy, cancellation at least eight days before arrival is free of charge; cancellation less than eight days before arrival incurs a charge equal to the full booking amount.
Other rates, booking channels or whole-house offers may have their own conditions, shown before confirmation. To change or cancel a booking, contact the Property or use the channel through which you booked. Any entitlement to a refund and its amount depend on the conditions applicable to your booking and the law in force.
5. Booking the entire house
The entire house is available on request, directly by phone or email. This option includes nine bedrooms, seven with en-suite bathrooms, and access to the whole house, including additional lounges and spaces available exclusively with this option.
Availability, price, occupancy and specific conditions are set out in the offer. The confirmation must expressly identify the booking as a whole-house stay.
6. Arrival and your stay
The check-in time shown in the booking system starts at 3 pm. Please confirm your arrival and departure times and any special requirements with the Property in advance. Additional requests are subject to confirmation.
During your stay, please respect the conditions communicated by the Property, its facilities and other guests’ peace and quiet. Meals require a reservation and prior agreement. The swimming pool and other facilities are reserved for guests and residents, under the conditions communicated by the Property.
7. Privacy
Information about the processing of personal data and your rights is available in the Privacy Policy. For questions about your data, use the email address on this page.
8. Complaints and dispute resolution
You may contact the Property directly to make a complaint. The Portuguese Electronic Complaints Book is also available.
For consumer disputes, see the Dispute Resolution page for information about CNIACC, the Portuguese national consumer dispute resolution centre. This information does not restrict your rights under applicable consumer law.
Updated on 30 September 2026.
